faq2

• What does the sales restriction cover?

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  The sales restriction covers all CFC and HCFC refrigerants, except for refrigerants contained in air conditioners and refrigerators. Thus, the restriction covers refrigerants contained in bulk containers (cylinders or drums), and includes refrigerant blends containing HCFCs (e.g., FRIGC FR-12, Free Zone, Hot Shot or R-414B, GHG-X4 or R-414A, Freeze 12).

• Is it illegal for uncertified individuals (i.e. homeowners / consumers) to purchase their own HVAC products from a wholesaler?

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  Wholesalers may sell different components of pre-charged split systems at different times to uncertified individuals as long as the wholesaler has reason to believe that these will be assembled into new split systems.

• How do I choose the right size Central Air Conditioner or Heat Pump System?

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  It is important to have an HVAC Contractor perform a load calculation before you decide which size air conditioning system to buy. If you install an air conditioner which is too large, it will cycle on and off too often, substantially reducing the efficiency of the system. Too small, and your air conditioner may not be able to meet the demands of a hot, humid day. The industry standard load calculation is called the Manual J calculation. It takes into account the size of your house, the amount of insulation installed, the square footage, and a host of other factors.

• The AC Outlet offers wholesale prices to consumers, why not promote self installation?

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  While there is an opportunity to sell much more product by promoting self installation, we believe that the only way customers can be certain of full warranty protection is having your system installed by HVAC professionals. These steps ensure that all HVAC products are installed properly, in compliance with applicable laws, rules and codes and in a manner that addresses safety concerns.