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CANCELLATION POLICY

Please take all precautions when purchasing your equipment or supplies. We offer advice to you based on your representation. We do not guarantee sizing or application. We recommend that you get local advice to be sure of the equipment you need prior to your purchase. You may only cancel your order BEFORE it has been shipped by calling our Customer Service Department. We DO NOT accept cancellations via email (NO EXCEPTIONS), a signed Cancellation Authorization form must be received prior to issuing any refunds. Cancellations are subject to the following charges:

  1. If your order is cancelled prior to being packaged, it will be subject to a 5% cancellation fee.
  2. If your order is cancelled after it has been packaged for shipping or once it has shipped it will be subject to a 10% restocking fee plus orginal and return shipping costs.

    *Original shipping costs, although not charged at time of purchase, are never refunded upon any returns accepted. The customer is responsible for shipping costs to return items to us, insuring any item(s) returned as well as any applicable restocking fees. Credits will always (NO EXCEPTIONS) be given in the same form as item(s) were paid for. Please allow 5-10 business days from the time we receive the request to receive your refund.