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 7,000  9,000
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Mini Split Cooling Btu
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 15,000  17,000
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 45,000  48,000
 60,000  



 
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Customer Support - FAQ

Am I paying a reasonable price for my HVAC System?

There are essentially two costs when purchasing and installing a new central air conditioner: equipment costs and labor costs. Depending on your situation, you may be able to reduce your costs in one or both of these areas.

Probably the single greatest cost-saving solution is to buy your air conditioner from a direct-to-consumer retailer, and then hire a licensed HVAC contractor to install it.

You will need to work with a good HVAC contractor when you install a new central air conditioning system. Make sure that you get quotes from at least three contractors. This will ensure you a low, medium and high bid, and give you a good sense of what it is reasonable to pay. Also, make sure to screen your potential contractors to ensure that they have happy customers and no complaints.


Do I buy a system that uses R-22 or R-410A Refrigerant?

Most air conditioners and heat pumps use a refrigerant known as Freon. Emissions of this refrigerant into the earth's atmosphere are known to deplete the earth's ozone layer that protects all living things from harmful rays from the sun.

Currently, in the U. S. alone, there are over 2,500,000 homes that enjoy comfort as a result of non-ozone depleting Puron® refrigerant in their air conditioners or heat pumps. By choosing higher efficiency equipment that uses Puron refrigerant, you'll enjoy enhanced comfort, more reliable products, money savings and environmentally sound operation all at once. At the same time, you'll protect yourself from the potentially rising service costs associated with Freon refrigerant.

Chemically, Puron refrigerant is an environmentally sound 50/50 blend of two separate refrigerants, R-32 and R-125. Consumer products featuring Puron refrigerant were first marketed in 1996. As of December 31, 2009, production of R-22 systems was terminated.

How do I choose the right size Central Air Conditioner or Heat Pump System?

It is important to have an HVAC Contractor perform a load calculation before you decide which size air conditioning system to buy. If you install an air conditioner which is too large, it will cycle on and off too often, substantially reducing the efficiency of the system. Too small, and your air conditioner may not be able to meet the demands of a hot, humid day.

The industry standard load calculation is called the Manual J calculation. It takes into account the size of your house, the amount of insulation installed, the square footage, and a host of other factors.

Is a Heat Pump the Best Choice for me?

Since a heat pump can both heat and cool a house, wouldn't you always rather buy a heat pump than a central air conditioner? And wouldn't you rather have a single piece of equipment to purchase, install and maintain than both a central air conditioner and a furnace? While the answer may be this simple, you should consider several factors.

The seasonal weather in your region is probably the most important factor in this decision. If the temperature rarely dips below 40 degrees Fahrenheit, you can probably heat your home more affordably with a heat pump than a furnace. However, if the temperature is often colder, you should consider having a backup heat source. Many people choose a gas or oil furnace to serve this purpose -- both for reasons of cost and because a furnace can more easily maintain warm temperatures when the difference between the temperature outside and inside increases.

Second, heat pumps are generally more expensive than a central air conditioner of the same efficiency and capacity. For example, at one direct-to-consumer retailer, a 1.5 ton, 13 SEER Rheem heat pump retails for about $100 more than the equivalent 1.5 ton, 13 SEER Rheem central air conditioner. Contractors may also charge more to install a heat pump than a central air conditioner.

A third criteria to consider is longevity. Since a central air conditioner is typically only used during the summer months, and a heat pump is used during both summer AND winter, the lifespan of a heat pump is typically shorter than that of a central air conditioner. Maintenance costs are typically higher as well, since the compressor, controls and other components will run more months out of the year.

Finally, natural gas and oil have historically been more affortable than electricity. However, as petroleum costs have skyrocketed in the past months, this may not be true in your area. Of course, this also varies by region. Some, for example, have pointed out that the many hydroelectric dams in the Pacific Northwest of the United States often result in electricity costs lower than natural gas costs. Since heat pumps almost often run on electricity, you'll want to consider whether a gas furnace would be cheaper.

The AC Outlet offers wholesale prices to consumers, why not promote self installation?

While there is an opportunity to sell much more product by promoting self installation, we believe that the only way customers can be certain of full warranty protection is having your system installed by HVAC professionals. These steps ensure that all HVAC products are installed properly, in compliance with applicable laws, rules and codes, and in a manner that addresses safety concerns.

Is it illegal for uncertified individuals (i.e. homeowners / consumers) to purchase their own HVAC products from a wholesaler?

Wholesalers may sell different components of pre-charged split systems at different times to uncertified individuals as long as the wholesaler has reason to believe that these will be assembled into new split systems.

What does the sales restriction cover?

The sales restriction covers all CFC and HCFC refrigerants, except for refrigerants contained in air conditioners and refrigerators. Thus, the restriction covers refrigerants contained in bulk containers (cylinders or drums), and includes refrigerant blends containing HCFCs (e.g., FRIGC FR-12, Free Zone, Hot Shot or R-414B, GHG-X4 or R-414A, Freeze 12).

Note: Effective January 27, 1995, the restriction on the sale of pre-charged split systems has been stayed.

These excerpts were taken from Furnace Compare's website under the link:

http://www.furnacecompare.com/buying_central_ac.html#q7

 

 

 
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Just wanted to say thank you for the great customer service experience. Looking forward to purchasing all my HVAC equipment through you in the future! Great job :)


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The AC Outlet is an ac wholesaler that sells air conditioning equipment, central air conditioners, package ac units. mini splits, wholesale heat pumps and gas furnaces. We guarantee that you won't regret buying your Goodman heat pumps, gas furnaces or Goodman ac units from our online store. We only sell ac systems of the highest quality. We at AC Outlet stock current models of Goodman heat pumps, gas furnaces and Goodman ac units. All of our HVAC products undergo thorough inspections in our warehouse to ensure excellent quality prior to shipping. |